Terrible, sneaky and disrespectful

I had my office moved from Toronto to Vancouver: a room's worth of desks, bookshelves and computer equipment.

When the shipment arrived, they delivered all but 5 of 17 items. On top of that, they gave me two items that did not belong to me.

What's worse, the driver asked me to pay for the shipment well before he told me that things were missing: what a snake.

What's more: they never found those 5 items, worth $1,000+ and did NOT compensate me at all for them. Theft? Bad management? You decide.

All throughout, our "agent" wasn't able to help us, and it took her two weeks to finally tell us who to speak to on the matter. The new contact offered just as little help or hope of recovering our items.

To add insult to injury, they couldn't be bothered to even spell our names correctly in the email telling us we weren't entitled to any compensation.

Avoid this company at all costs