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We recently used Nisby to update the exterior of our home. We are so glad we did, they took care of everything from the windows and doors to the siding and roofing. Everyone we dealt with was very professional and nice to deal with. I do not have anymore renos to do but I will definitely refer them to my friends and family.
Estimator was great he even invited me down to the showroom to see the windows, installers cleaned up well and answered any questions I had. I would definitely recommend Nisby to my closest friends and family.
Unreturned phone calls, delays, follow ups to ensure your project is underway is what my experience involved with this company culminating in property damage which the company will not return my calls about. The only thing they did quickly was charge me for the work. Absolutely terrible customer service and not worth the hassle to deal with this company. I would not recommend using this company if you care for your home.
WARNING: If you want to avoid a lot of stress and frustration, stay away from Nisby! Last spring, we hired Nisby to do our roof. We liked that they were a well-established Winnipeg company, and were assured that the work would be done promptly, be of high quality, and would be guaranteed. Unfortunately, quite the opposite occurred. Though the work was to commence within one month, they did not... more
If you want a good product but poor service, then Nisby Home Renovations is for you. My windows were supposed to be installed within 4 to 8 weeks. They were all installed over 16 weeks later. I had to call Nisby numerous times to try to get an update on my windows. My salesperson was quick in writing the order but did not have enough customer service skills or just did not care enough to keep... more
If you want a good product but poor service, then Nisby Home Renovations is for you. Our windows were supposed to be installed within 4 to 8 weeks. They were all installed 17 weeks later. My wife and I had to call Nisby numerous times to try to get an update on our windows. Our salesperson was quick in writing the order but did not have enough customer service courtesy or just did not care... more