I live in British Columbia and at 2:48 in the afternoon wanted to speak to the local Nikon office. The local number has changed and the only contact number was 1-877-695-9910 whcih must be in Eastern Canada as the office was now closed. Very frustrating and am not happy with this type of service!
Very bad customer service. They tried to tell us our lens was beyond repair and sell us a new one. After many phone calls they fixed it. In the past they have fixed lenses badly leaving dust inside. Not impressed at all.
I had the misfortune of having one of my lenses begin to malfunction specifically the vibration reduction. I decided to bring my lens in to have it repaired. When I arrived there, the room was smaller than I thought it would be. Once I rang the service bell, I was quickly greeted. After a brief conversation with the customer service rep I decided I wanted to have my lens repaired. The warranty... more