The woman in the shop is extremely rude. She would give you huge attitude if you have more than one question on the service they provide, not mention if you have specific requirements. They should change the name to "I don't give a f**k about what my customers want, if not satisfied you better sod off" cleaner.
I hope they go out of business soon and clear the space for some other merchant.
No stars. "Nice cleaners"? That's ironic. Hands down the worst service I have ever received. The man who works there is the rudest person I have ever spoken to. My shirt came back stained, and instead of hearing me out he just started yelling at ME, even though that had made the stains on the shirt. This is by far the worst customer service I have ever experienced. And now, my silk shirt is... more
They used to be my go to cleaners, especially for cocktail dresses and complicated pieces that I didn't want to risk hand washing for fear of damage. They always remembered me and were friendly. They also had a great turnaround time on alterations, especially when hemming jeans and trousers.
Why they didn't earn 5 stars:
1. My leather jacket came back slightly damaged (torn finishing threads,... more