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After being a loyal customer of Nagano for the past five years, I am disappointed to say I will never return to Nagano ever again. I visited Nagano recently and I was literally shocked by the treatment and food I received. I'm more than familiar with all the regular staff, and even know the owner well but this time the entire staff was different. While the owner usually takes the reigns and takes on the chef responsibilities during dinner hours, two new chefs were at the helm. The new servers were poorly trained and incredibly disorganized. The food came out slow and inaccurate and the servers were not familiar with the dishes they were serving. Several times we received dishes that another table had ordered and vice versa. Nagano has been a landmark sushi restaurant in the Coquitlam area for quite some time now, unfortunately with the way things have changed I don't see Nagano having the same loyal customers as it did for the last five years.
Love this place and the friendly staff!!!! By far best sushi in town! ColinColpitts.com
Beautiful rolls; my favs are their gangsta, the elvis & deep fried cali rolls. I crave their spicy seafood udon noodle soup on the regular.
Reasonable prices for the quality of product. I always look at the little board of specials above the bar to find the freshest !!!! I love the tiny live crab. Give it a try, if you are brave enough..
We brought in a party of 15 for my birthday and Nagano... more
Great food, and hours of operation.
My food arrived super fast, and they even came to check on how it was in minutes my partner and dates food took 20minutes longer to the point that we had to ask. In which they obviously forgot even though she ordered first and then they quickly tried to fake the mistake.
Again food is great but service is terrible.