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3.5 stars 2 reviews


16919 Stony Plain Rd NW
Edmonton, AB  T5P 4B2

(780) 484-9468

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Information from the business
May 07, 2010

Doing it right. Before your eyes.

Brought to you by n49

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Reviews [1]
3.5 star rating
whitebro February 12, 2010
Some employees need to learn how to read.

This review reflects the experiences I've had with this location over the last couple of years. I find many of the employees don't know how to read what the computer and the oil cap say on what kind of oil to put in the car so many times they put in the wrong oil. One time, an employee put coolant into my washer fluid tank. (Good thing not into where the oil goes.) I complained to the assistant manager the next day and he said to write down what happen, which I did, and I gave him the paper. They never ended up doing anything to make up for the mistake. Sometimes they put on the wrong oil filter and then all the oil leaks out. The wiper blades they sell are junk. One time I bought a pair and they only lasted me 3 months. The manager said that they have no warrenty so that was a waste of money. So if buy wiper blades from them and they don't wipe after a week then your out of luck. You can buy much better ones at the dealership for the roughly the same price or buy cheaper ones at Canadain Tire. The ones at the dealership will last at least 2 years. Some employees smoke while working underneath your car. The place sells cabin air filters but no one there knows how to install one. Don't risk your car by taking it to Mr.Lube. You can an oil change for less at the dealership as long as your not driving a BMW or a Benz. If the managers only hired people that have at least a high school diploma then the customer service would greatly improve.

Other Reviews from the web
This is the only place that i get my oil changed
June 09, 2010

This is the only place that I get my oil changed. They treat me like a customer. Imagine that. Great work and friendly service. Thanks

Brought to you by n49

3.5 star rating
Mr lube is amazing
February 19, 2008

i went into mr lube they treated me with a coffee and a newspaper they changed my oil very nice people working there and they topped off all my liquids like washer fluid for free and then i left had no promblems

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Business Description from the Web
July 19, 2013

Mr Lube offers these services: huile, changing, lubrification, automobile repair, car care.

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