This review reflects the experiences I've had with this location over the last couple of years. I find many of the employees don't know how to read what the computer and the oil cap say on what kind of oil to put in the car so many times they put in the wrong oil. One time, an employee put coolant into my washer fluid tank. (Good thing not into where the oil goes.) I complained to the assistant manager the next day and he said to write down what happen, which I did, and I gave him the paper. They never ended up doing anything to make up for the mistake. Sometimes they put on the wrong oil filter and then all the oil leaks out. The wiper blades they sell are junk. One time I bought a pair and they only lasted me 3 months. The manager said that they have no warrenty so that was a waste of money. So if buy wiper blades from them and they don't wipe after a week then your out of luck. You can buy much better ones at the dealership for the roughly the same price or buy cheaper ones at Canadain Tire. The ones at the dealership will last at least 2 years. Some employees smoke while working underneath your car. The place sells cabin air filters but no one there knows how to install one. Don't risk your car by taking it to Mr.Lube. You can an oil change for less at the dealership as long as your not driving a BMW or a Benz. If the managers only hired people that have at least a high school diploma then the customer service would greatly improve.