Mountain Animal Hospital makes vet visits much better and will take the time to care in a gentle way. They've always fit us in within a few days and within hours for a more urgent situation. Our dog didn't like slippery floors and the vet had no problem coming outside to exam him in 40+ degree heat. When our dog passed away on a Sunday morning, we received horrid care from the Hamilton emergency clinic. We refused to bring him back there and waiting until Mountain Animal Hospital opened on Monday. After knowing our dog for 12 years, I think they were just as devastated as us. They tried to be professional, but couldn't hold back the tears. I've never been rushed with an appointment and they would sometimes carry my 70-pound dog so that he wouldn't be afraid of slipping on the floor.