4 days before our travel date I called and I was told to email my reservation request. I gave all the info and 24 hrs later, via email, I received a confirmation number .

On the day of our travel to the airport ,the car was late to pick us up so I called and was told I was not in the system and that they couldn't get me a car.
With panic in my voice I explained I had a confirmation number and... plus

Even with a written confirmation number given to me by this company 4 days before our travel date, they not only didn't have a car but when I complained/panicked because we were now going to possibly miss our flight ...they told me to call the office on Monday to complain and litteraly hung up on me.

On the day of our travel to the airport ,the car was late to pick us up so I called and was... plus