Had to return my dress item to Monson. As I mentioned, they hadn't replace the zipper properly. They also messed up a seam somewhere.

The lady at the counter was friendly and polite, though not apologetic. She asked me to return a few days later.

Final Verdict:

Got my dress back. The zipper is better sewn (to include the clip that secures it) and the other stitching issues have been... plus