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2 stars 21 reviews

Mobil 1 Lube Express

3-104 5651 No
Richmond, BC  V6X 2C7

(604) 278-5505

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Information from the business
English
May 16, 2015

Specialties

We Specialize in Oil Changes , Fluid exchanges , Radiator replacement , Transmission service Fluids and Filters and much much more.

Brought to you by yelp

February 18, 2010

Better Oil, Better Filter, Better Service. Expect professional service from our vehicle maintenance advisors from oil changes to fuel filters.

Brought to you by n49

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Reviews [2]
English
2 star rating
Tyler Durden August 15, 2012
Wouldn't pass high school mechanic's class

Took my Pontiac Vibe in here. I have used this place a few times and they are always pretty pushy with the up-sells, which I usually decline. In this instance I did go for a new cabin air filter. Wrong model was installed, so I had to go back and show them that they put the wrong one in. Obvious, as it didn't even fit without folding it to shut the lid. Then had to clean leaves out of the rest of the cabin air system. It turns out they had been lazy and looked up the similar, but not the same, Toyota Matrix model instead.

A couple days later and I was hearing weird rumbling noises under the car. Crawled under and the lower engine bay covers had not been replaced after the oil was changed, so that one of them was folded behind the axle. Rather than let these monkeys touch my car again I went and spent $10 at Lordco on new clips to replace the cover properly.

Never again!

2 star rating
Labido June 29, 2012
Very Unprofessional - Total Scammers!

Make sure you never use this place for any type of service for your car very unproffesional and total scammers!

Mobil 1 Lube Express
5651 No.3rd
Richmond,BC V6X2C7
604-273-1071

I bought a groupon for 3 oil changes at mobile1 lube express and was extremly unsatisfied after i sent my wife in to redeem the coupon only to see she spent $92.08 after the 1st oil change.

She went in to get an oil change and they asked her if she knew what oil she wanted and she had no idea, she tried calling me and I was unavailable so she told them again that she did'nt know what oil to put in the car. They gave her Synthetic oil ($34.88 on top of reg. oil change) and changed her air filter ($29.88)and also charged $14.95 to flush engine. Totally unaceptable and unproffesional when someone comes in to get a simple oil change. If someone wanted synthetic oil they would know that and if they wanted the air filter changed they would have asked to have it done.

I went back to talk to them 1/2 hr later and told them that they totally took advantage of my wife and ripped her off. I asked them what kind of oil do the majority of people take synthetic or regular old 5/40 or 10/40 and he agreed that only 35% of people in this world take that oil and also he agreed that if she wanted synthetic oil she probably would have known that.

Other Reviews from the web
English
2 star rating
February 23, 2015

I was about to buy 120.00 groupon for their royal flush package,after reading reviews I deceided to phone them first..DOES NOT INCLUDE ANY FLUIDS..extra $175.00 he said..or environmental fees. guy said read the fine print..I say kiss my a-- thanks yelpers!!

Brought to you by yelp

2 star rating
October 22, 2014

There is one white guy around 6 feet tall which is over enthusiastic about his work and the worst part is he will tell you weird problem in your car that you would have never thought about and MOST OF ALL THOSE PROBLEMS WON'T BE THERE AT ALL, bottom line he will just try to RIP YOU OFF.

I've try him a couple of time with a 6 months of gap,
At the first time when I went, he told me I've some... more

Brought to you by yelp

2 star rating
October 14, 2014

I have gone to this place for an oil change before because I got a groupon . . . mind you, the first time I went, they said they were out of oil (really??!) - In any case, I went the second time and they seemed to have honored my groupon as they went and changed the oil on my car. That is when I decided ignorantly to "trust" these guys to honor another groupon which I bought for a royal flush... more

Brought to you by yelp

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