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1 stars 2 reviews

Midas Auto Service Experts

6910 Lundy's Lane
Niagara Falls, ON  L2G 1V9

(905) 356-2441

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Reviews [2]
1 star rating
blondebabe July 04, 2013
Was a loyal customer since 2009, just lost one from yesterday episode!

I am a really angry customer, they broke my AC on my 2000 Malibu LS. They are full of sh*t and they are over cautious people. I knew my car has been sitting around for a while before I bought her, yes there will be rust on the frame and the brakes. I know the brakes have to be replaced soon as they are jerky when stopping, so what no big deal, not like they are metal on metal yet!

So we asked for her to be looked at, at 2:30 pm, we arrived and a stupid truck was blocking the driveway, but i managed to park her in the last parking stall no problemo, So I walked in and Kristy the manager had a snooty attitude! Seriously what peed in her cornflakes, but anyways I was hoping for an oil change because my girl needs one pretty badly, so I asked and they told me they didnt have time. I was like okay whatever. They brought my car in and put her on the hoist and checked the spark pugs sure they are probably original AC Delco c@!%!y plugs so I was prepared for that, Ron the owner came in and gave me s@!t for buying that car, saying its a piece of c@!p blah blah blah and the rocker arms are rotted to bits well Mr Balsor if it was rotted her frame and chasis would be on the ground with her body on the hoist. We have been driving her, passed inspection. But I dont get is how all the sudden I get in trouble for driving her, shes great car just need some TLC and malibus are notorious for that. I have owned one in the past too. They are fantastic vehicles if taken well care of. But this is unacceptable!

The mechanic then told me that shes worthless and is scrap on wheels, I was totally offended, I was really angry!!! Who wouldnt. Only a few layers of rust came off. Not like holes, come on there are worse pieces of garbage on the roads. Ron continued to b@!%!**t about MTO will pull me over and demand I tow my car, pffft.

I went back in really angry and offended. And as soon as they started her up, AC CLUTCH BROKE RIGHT THERE!!!! I was like wtf is that noise, it was my car, before then she was clanging like holy cow it was loud. I basically have to drive with AC on all the time until I fixed her, It will cost me $1000 to fix with the whole replacement of the AC and labour. I was told by Ron it will cost me $3000 for the rockers to be fixed. I actually went to CARSTAR will cost me $1600.

Last night we went on a lovely trip to open her up and enjoy the thunderstorms, not once she left us stranded, not once she had frame problems, not once she gave us a hard time, she was wonderful to drive on the roads and the highway.

But since this bullcrap has happened, I dont recommend this place to anyone, if you must go, go to the one on Ontario Street in St Catharines or Niagara Falls NY if you are in the USA or a US citizen. IF you must go to a car shop. Active Green and Ross is good, also dealerships are better too.

1 star rating
Jordan McDonald October 18, 2012
Seek Repair Elsewhere

DO NOT GO HERE. They replaced a brake line on my vehicle, only tightened the lug nuts on my Front drivers side by hand, all fell of about 500 meters down the road, if this happened at high speed on the highway it could have been fatal, they were very unapologetic and didn't seem to care, nor did Midas head office when contacted. Later found out that they lost parts of my car and replaced with heavily used, incorrect parts!

Business Description from the Web
August 13, 2013

Midas Auto Service Experts offers these services: muffler, automobile, garage, silencieux, brakes, repair.

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