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I shop a Michael's for my craft hobbies and to decorate my home for any celebration. The staff is knowledgeable and courteous. I love to walk around the store even after I have what I need, just to get more ideals.
Rule #1 at Michael's: Never pay full price!
Michael's has terrible prices however they redeem themselves by offering great sale prices and provide regular coupons for 40-50% off.
If you are patient enough, you can score some great deals on things like picture frames, knitting stuff, etc.
My wife and I got our Wedding Invitations for 70% off just by paying attention to when things were on...
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Michaels has long been, in my mind, over priced, but they do have some unique and pretty items not found everywhere. With a profit margin that large I expect service to match. There is nothing worse than being in a packed store, getting in line, waiting patiently, being the last one left and having a flippant clerk place the "Till closed" sign up after I put my items on the counter. Okay, so... more