I've never had such an TERRIBLE experience. I brought in a floor length dress that I wanted hemmed to just above the knee. I went back two weeks later (I had to follow up with them, they never called) and the dress was hemmed A LOT shorter than the approved length.

I brought this to the owners attention and instead of apologizing he became defensive told me that I must have approved the hem at... more

This used to be my to-go dry cleaning because of the proximity and reasonable prices. The quality has been acceptable although a few times I received a shirt back that was not perfectly pressed but I didn't want to make a fuss about it.
Several month ago I have dry-cleaned a pair of black pants from Banana Republic. When I got the pants back they clearly had shiny strikes that usually appear... more

Nice people and reasonably priced for Yaletown!!!