I have been coming here with my whole family for over 10 years to see Dr. Rai. Today they kept me waiting for over 1 hour for an 8 minute exam, which cost $90. Front desk was extremely rude and their only concern is to obtain payment upfront. They have no respect for my time and no one would acknowledge their delay. They are more interested in selling contact lenses than doing the eye exam.... more

They won't give you a contact lenses prescription unless you buy from them, an further Moe, the receptionists are rude. I had to fight to get them and when I eventually got them, I ordered online and found out that they were the wrong ones and they were not clear. Very unprofessional. I have been coming here for a long time an now I won't give them my business anymore.

I went to see eye doctor because there is sth inside my eye and they charge me money for eye examination and give me reason "because of first time walk in " . It don't make sense to charge my money . I just realize today I went to other eye care centre they didn't charge me anything because I have care card. And I called in today , the people who picked up the phone , terrible service ever .... more