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McGregor & Thompson Hardware Ltd

1920 Boxwood Rd
Nanaimo, BC  V9S 5Y2

(250) 729-7888

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Reviews [1]
1 star rating
BuccaneerDave October 02, 2009
Terrible Service, Poor Quality Doors

The service we experienced and the quality of the wood doors we received we extremely poor. We purchased over 15 wood doors and about 2/3 or them had to be returned. Two of the replaced doors had to be returned.

Our front fir door had the incorrect spaced holes drilled in it for the lockset we purchased from them. They repaired the door but the repair was inadequate to install the lockset so we paid a carpenter to fix it correctly.

Extremely frustrating management and staff to deal with. Seemed that somehow we were the problem and not the doors with gouges out of them, mortices drilled for the wrong swing and other damages. Finally gave up trying to communicate with them and just paid a carpenter to fix all the problems.

We would never deal with this company again. The poor service, arrogance and incompetence drove us away. We should have purchased the exact same doors from Slegg Lumber where we have received nothing but excellent service during our 1.5 year renovation and rebuild.

Business Description from the Web
September 28, 2013

McGregor & Thompson Hardware Ltd offers these services: metal doors, steel doors.

Brought to you by ourbis

June 24, 2013

McGregor & Thompson Hardware Ltd offers these services: doors, cloisons, hardware, janitor, garage doors.

Brought to you by ourbis

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