I deal with McBain only when necessary; otherwise I will not give any more of my money to them. It is far too often that staff acts with annoyance when asked simple questions. This is not to say that I have not received adequate or even excellent service at times; however, it is very apparent that the staff is burnt out from answering the same questions time and again and because many customers... more

Since 2007, I've purchased four cameras from McBain. Staff are friendly and knowledgeable. Prices are competitive with other stores in the Edmonton area. The only issue I've had is their online used inventory is not updated often, (I've seen items listed that I'd called about weeks beforehand and been told they were sold), other than that, I would strongly recommend them.

I have been an avid camera user off and on for over 25 years; it was about in High School that I started usung McBain and have walked out of there with 1200.00 or more in camera equipment about five times. I have been in there time and time again for extras and replacement parts. Even when I am not spending money they are allways good and happy to talk as the staff I have found love their jobs... more