Unhappy.

With initial customer service good, I felt comfortable taking my business to this firm. Unfortunately, service was not up to par as I made an important meeting to sign documents with others traveling to sign as well, but was not able to meet with the lawyer. The worker had 'lost' my phone number, although she wrote it right on my mortgage documents, apologizing, claiming that it was just so 'busy'. The signing meeting is now rescheduled to 9 days from now since the lawyer cannot meet after we finish work.