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2 stars 17 reviews

Lotus Eyewear

1177 Robson St
Vancouver, BC  V6E 1B5

(604) 687-7929

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Information from the business
English
March 31, 2014

Specialties

A family based optical shop located at the heart of Robson street and offering the latest in designer eyewear including prescription and colour contacts.

We carry Oakley, Maui Jim, Rayban, Prada, Versace, D&G, Dior, Roberto Cavalli, Hugo Boss, Tom Ford, Bvlgari, Silhouette, Fendi, Coach, Paul Smith, Oliver Peoples, Marc Jacobs, Burberry and many more.

We also carry wide range of... more

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Reviews [5]
English
2 star rating
Peter Pinkerton March 31, 2011
Thieves Liars and Incompetents

2 weeks ago myself and my fiance purchased a pair of glasses at this store. We were informed that they glasses would be available on the coming Tuesday or early Wednesday. They were not.

The glasses were late and when we were called into pick them up we quickly found that the frame they were trying to give us was badly warped. The saleswoman tried to claim otherwise and prooceeded to maked 20 or 30 adjustments, none of which altered the fact that the frames themselves were faulty. Eventually they agreed to give us another pair with new frames.

Another week (without glasses) passes by.

Eventually we are called in. The new pair while not warped, did not fit at all. The saleswoman again tried to claim otherwise. There was a big fight over a refund (loud and nasty) and eventually we received a partial refund.

I am disputing the remainder on my Mastercard.

Be warned: At Lotus Eyewear the customer is not right, the cusomer is simply a walking wallet and when they have your money they are not interested in being helpful, honest or polite.

This was one of the worst shopping experiences of my life and I have made purchaes in 3rd world countries. AVOID!

2 star rating
Jennifer Lloyd September 06, 2010
Awsome Service

If you are looking for new sunglasses, this is where you should be! They have one of the biggest selection of sunglasses I've seen in Vancouver. They have all the major designers such as Prada, Versace, D&G, Ray Ban, Dior, Oliver Peoples, Paul Smith, Tom Ford & Roberto Cavalli & more. I've been shopping here for the past three years and I will continue to come back! They have friendly and helpful staff. They also have competitive prices and will work with your extended health benefits.

2 star rating
Sam Mcnall September 06, 2010
Excellent Service! Great Selection!

The first thing I noticed about Lotus Eyewear is their superb selection of not only eyeglasses but sunglasses as well. They have all of the high end labels including popular collections from Asia and Europe. Me and my husband bought two pairs of progressive eyeglasses from Lotus Eyewear. Their staff are extremely helpful and knowledgeable and helped us pick out the right frames for our face shape. I have a narrow bridge so it is difficult for me to find plastic frames that fit properly. The lady knew exactly which frames would fit me and made the frame choosing process much easier. They even have a licensed optician on site who updated my prescription at no extra charge. Their service is outstanding, their selection is amazing, and I simply cannot think of a negative comment to make about this store. I highly recommend Lotus Eyewear.

French
2 star rating
John Molendyke December 08, 2011
Lotus Eyewear - Pleasant experience

Very patient lady who showed me numerous styles that she thought would fit well. No other store would stick around with me for more than 10 minutes. There are so many frames to choose from so I like to take my time and try on as many as i can so i can find the one that fits me the best. anyways i ended up purchasing a pair of Zegna frames and have been satisfied with the prescription so far.

Other Reviews from the web
English
2 star rating
December 18, 2015

Terrible service, unhelpful staff. I would spend more at another location just to not shop here.

Brought to you by yelp

2 star rating
August 03, 2015

I'm pretty sure the rayban custom lenses they ordered for me aren't authentic. for one, it doesn't have the rayban logo on it. yes, im serious.

Brought to you by yelp

2 star rating
May 21, 2015

I'm really surprised to see the reviews for this shop. I get that they are saying it's pricier than Holt Renfrew and other big department/store chains. I was looking for a great pair of sunnies a week ago or so and I happen to have stumbled upon Lotus Eyewear Optical Shop, at first I was hesitant to go in but i noticed (just like any other stores in downtown), they have a discount offering Buy... more

Brought to you by yelp

Business Description from the Web
English
June 13, 2019

Established in 2007, Lotus Eyewear is a family-based optical store located in a trendy downtown Vancouver shopping district on Robson Street. They are an authorized dealer and carry the largest and latest collection of authentic designer frames and sunglasses including Prada, Gucci, Dior, Celine, Oliver Peoples, Paul Smith, Tom Ford, Bvlgari, Ray Ban, Maui Jim, Oakley, Persol, Serengeti and more.

February 15, 2015

Lotus Eyewear is a business in Vancouver.

Brought to you by ourbis

February 15, 2015

Don't hesitate to call Lotus Eyewear in Vancouver, BC. We are committed to your satisfaction. Call us today.

Brought to you by ourbis

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