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We purchased a recliner, sofa and love seat from la-z-boy and we purchased the extended warranty. I found the external company who takes care of warranty to be very rude and not helpful at all. They try and get out of doing anything for you. The customer service at la-z-boy itself is also terrible. After spending $6K you would expect more from a store which supposedly has a good rep but... more
When searching and deciding to purchase living room furniture in the La-Z-Boy store. we were told that there would be a dscount on each piece only to find that we would be given a coupon for discount on further purchases. After 5000.00 in new furniture, we didn't need any more. Coupons also had a very short expiry date, so were useless. When delivered the furniture was not assembled properly... more
La-Z-Boy Furniture Galleries offers these services: furnitures, furniture store.