Disgruntled customer

We have a pile of coupon books. The last owner sold them in the neighbourhood. Each year I would tell him that we rarely dryclean. He was a great salesman telling me that the business had been there for over 30 years and that the coupons never expired- clearly marked on the book. Now they won't honour them claiming that it is under new ownership. They bought the business and kept the name. They... more