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2 stars 3 reviews

King's Cross Medical Clinic

7404 King George Blvd Hwy
Surrey, BC  V3W 1N6

(604) 594-7711

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Reviews [3]
2 star rating
lacey August 06, 2009
Caring Doctors.

This is a great clinic.On occasion the receptionists are kind of b@!%hy but I would be too if I was dealing with people who either don't speak english or don't understand that you need a care card to get treatment all day long.

That aside, the DOCTORS are great. Isn't that the most important part anyway? To me, it definitly is.

I have found this clinic to be good when dealing with small children also. I was amazed at the patience and time they took with my then 1 year old.

The doctors take time and listen to you. They will try and work with you and not just plunk you down shut you up and guess what your problem is. If you have questions, they will answer them.

One of the best clinics in Surrey, I think. Certainly beats out some in Guildford!!

2 star rating
serity January 05, 2009
i also find this place to be very disturbing. With being a single mom and with sick children and hav...

i also find this place to be very disturbing. With being a single mom and with sick children and having to use the convenience and walk the long strech we have to in the snow is bad enough to be able to see someone. I cannot believe the service with serous attitude the women gave me and my out of town family member, nothing polite no smiles back, i mean where is the customer service skills the governemnt had paid for? Very inconsiderate and just attiude and major negative feedback is all i can ofer them, The doctors are fine and seen the negative service the secretary gave us telling us to not bother coming back and not allowing to ask a question to the doctor was just unreasonable period! The doctor just shook her head, I've been going here now for some time now and can't get to my own doctors in van to make it back here in Surrey to be able to pik up my school aged child and trekking by bus with a toddler at hand. It's a horrible place. I dont know how2 she still able to work with the public with this kind of attiude and poor service skills, she needs to improve her attiude and re-train and recommend that she goes back to school to really learn what customer service is and act upon what she's being paid for or not bother working with the public period! I don't recommend it to anyone until they decide to change their employees.

2 star rating
Abby Cooke December 05, 2008
Do not visit this terrible clinic

If you are sick or feeling under the weather, DO NOT VISIT THIS CLINIC.

You will never meet any team of staff who are as rude and unhelpful as the people who work at this clinic. If you're reading this, I'd encourage you to take a bus, cab or car ride to ANY other clinic, as the time you spend on travel will be quickly paid back once you receive timely, quality health care from ANYWHERE ELSE.

I realize that the people in the medical world are very buys, and often swamped with an unforgiving workload. And hey, sometimes people just have a bad day. I cannot count the number of times I have been disrespected, treated poorly, spoken to with attitude and contempt and left feeling even worse then when I arrived because of the people who work here.

I am not sure why I insisted on returning for so long, mainly due to convenience perhaps...but I can tell you right now I will NEVER go to this clinic again and I recommend that you save yourself the time and hassle of trying to deal with this place.

Business Description from the Web
July 19, 2013

King's Cross Medical Clinic offers these services: clinic.

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