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Not really a bad place, but it is in major need of some management. Some of the staff are really polite, others couldn't care less. The hours are bizarre - often I arrive and find notes on the door saying they couldn't get enough staff to open that day. And at least half the time when I go there they are out of something - usually white chicken parts. Better to go to the other franchises.
Had a great vist to the Douglas St. KFC. The building could use some upgrading and some paint but the service was very good. Our food was hot and the guy at the counter was very friendly.
Waited in line for 15 minutes, no staff came to the till to take my order, they all stood in the back talking to each other. They are all overweight, parking lot had garbage all over the place. NEVER go to that KFC, EVER!