I recently purchased my first BMW (used and not from the dealership) and took it to the dealership and had an inspection done which showed a defective catalytic converter. To my surprise and relief, I found out that it still was under the original 8 year warranty period on the vehicle. The team members that I dealt with at the dealership were very courteous and helpful in arranging to have the warranty service done for me. Props go out to Morgan Ellis, Dave Lopez, Kyli and Andrew. Top notch service and the pick up/drop off service/car loan was great as well. They brought the wow factor to this experience!
The parts department was awesome with getting parts sent up to me! There's no one in my town who was able to get the gaskets and parts I needed to rebuild my Dual VANOS, but with one call here and a couple words they were on their way. Thanks to the two dudes who helped! your names escape me.
David was excellent in all ways. I was totally happy with the service.
Stunning! Stunning! Stunning!