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Jostar Interiors Ltd

5538 Calgary Trail NW
Edmonton, AB  T6H 4K1

(780) 435-1727

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Information from the business
English
September 01, 2009

Hunter douglas window fashionscomplete interior design servicewww.jostar.com

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Reviews [1]
English
1 star rating
PO February 14, 2014
Office Home Theatre Renovation

We used Jostar Interiors Ltd. for a renovation that turned into a costly disaster.

We contracted Jostar to do an extensive renovation. The promised time line was 3 months for completion.There were unreasonable delays, inconsistent appearances by the trades and unsatisfactory work, and little to no on site management or supervision by the owner operator or her delegates.

Jostar's interior designer incorrectly measured room dimensions for a built in hutch, two book cases and a custom made desk. We were charged more than $5000 by Jostar for this design work which had to be totally discarded. We then had to pay an independent designer (not Jostar's) to fix the mess for which we paid an additional $3500. We were then invoiced by Jostar's owner for her designers time and discarded work which we refused to pay.
There is much more to this story and it is all bad.

Painters painted walls that were to be covered with wainscoting and were not to be painted at all.
A Jostar's trade caused extensive damage to our preexisting hardwood floor for which Jostar took no financial responsibility. We finally ended up having the damaged hardwood flooring repaired at our own cost.
We finally fired Jostar for lack of job management and trade performance.
After Jostar was fired, we were presented with a bogus invoice for work that was originally contracted to be done by Jostar but was never done. We hired out this work to independent trades after Jostar was fired.

Some of Jostar's trades were never paid by Jostar's owner. We had to search our house title to insure that her unpaid trades had not placed a lien on our property.
After Jostar was fired, the owner recognized and apologized for the poor work quality and lack of job management on our renovation. She stated she had no idea the job was in such disarray, but took no responsibility for the mess she left us in. She then had the temerity to ask for future referrals for her company after she had been fired. How can an owner operator not know what is going on in her own job site, not take responsibility for damage done by her own trades at a job site and bill for work she knew was never started, let alone completed?
To make matters worse, the owner of Jostar then sued us for the unpaid discarded interior design work (for which she had not paid her own interior designer for… one of the trades that were never paid) and the bogus invoices for the originally contracted work which she knew Jostar had never started.
Our experience with this company was costly and frustrating. We did not expect to be overcharged for unsatisfactory work with little to no on site job management.
If you don't pay what Jostar invoices you (even if it is incorrect, inaccurate or inappropriate), you may get sued. The owner operator of Jostar has a history of numerous law suits against her clients (unfortunately we didn't search this before we hired Jostar).
Our advice after dealing with Jostar is "buyer beware" before hiring a designer/contractor for any renovation work. Do your homework.
Govern yourself accordingly.
Without prejudice,
PO!

Business Description from the Web
English
April 19, 2019

Your award winning interior design service since 1975. Home and commercial renovations specializing in kitchen and bathroom designs. Visit our showroom today.

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October 20, 2013

Jostar Interiors Ltd offers these services: renovations, draperies.

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