Maybe hit or miss.

I went to the North Van location to get the headphone jack fixed on a 3rd gen ipod touch.They took my ipod and when I returned 40 minutes later it was fixed. So that's good news. However the whole operation had a sketchy vibe to it hah. Like it could have been run out of a truck or a garage or something. There were a few accessories in store just to make it look like a real store and a few ipod... more

Recommended by a friend, I wish I had visited this location first to have my cracked iPhone screen replaced. Unfortunately, I decided to head to the shop nearest to me on Main Street. You can read my less-than-stellar review of that location on their own listing. However, here I want to focus on the positives: on the phone and in person, the North Vancouver location provided friendly, helpful... more

Product not even shipped, no tracking number,

very slow responses to emails (weeks), wound up filing an official paypal complaint and having the charge reversed.