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Their first appointments are 730am and they are very prompt on opening on time.
I had to do a cancelation due to sleeping in and they were super nice and accommodating about a last minute change. When I did finally go to my consultation, everyone was friendly and the estimator was honest and to point.
The overall appointment took less than half an hour and I was super pleased. This ICBC...
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If you're ever in here, chances are you just had a bad day not too recently.
Parking is available.. while they're looking at the damage to your car.
The staff are quite professional which I do appreciate. With that said, do keep in mind that they are ICBC after all, which means their mandate is to minimize whatever they have to pay you when it comes to your claim.
Having taken my car apart...
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Two Yelp stars means "Meh. I've experienced better." However, it's difficult to experience anything else in this province. The base line for ICBC should be "Meh. I've experienced." One star is all I can muster up because this is one of the few businesses that makes me grind my teeth and clench my fists.
ICBC is cordial, polite and prompt. UNLESS THEY OWE YOU MONEY.
Be very warned my friends....
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