Worst service

I was told by the older man behind the counter he could not copy my key. I asked him why, and he mumbled something. I said I didn't understand, he said there was a chip in it. I said what does that mean, he said "I already told you". I said I didn't hear him, he said the red light went on, so it has a chip in it." I had no idea what he meant so I asked him again. He said again, "I told... more