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Unfortunately I had a bad experience at House of Clogs in North Van. Refused to make a cash refund and nothing in the store over a size 9 so no choice for exchange. The owner told me that I should be more decisive, and that with big feet like mine (I'm a size 10) they can't provide much in terms of choice.
I am a high school teacher and on my feet all day. I have searched for shoes that actually fit and are well made. Buying shoes was a great experience here. Friendly knowledgable and the pricing was reasonable. I will go back for more shoes!