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Home Design Carpet & Rugs

156 Chrislea Rd unit # 5
Woodbridge, ON  L4L 8V1

(416) 748-8100

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1 star rating
Shannon Milo August 27, 2014
Do not leave a deposit

My wife and I went to get a quote from them in August. They told us in order for them to measure our property we would have to leave a deposit. Normally we know that people would come out and measure without it, but we were serious and they sold us on their quality work. When the installer came out he suggested to us that we do not need to change our current floors. We called them to immediately cancel and we were told that it would not be a problem but to call back on Monday. We followed up on the Monday and then we were told that we cannot cancel because the carpet was already ordered. Fortunately we did not finalize on a color so they couldn't order the carpet. We called them on our bluff, and after a fight for a couple days they told us they will refund us less an administration fee.

Be wary, do not leave them a deposit without them first coming to measure.

We do thank the installer for his honesty.

Business Description from the Web
August 03, 2012

We are a large mega retail store which carries all types of area rugs
and 1000's of choices for wall to wall carpets. We are direct importer
and sell to over 50 retailers across canada. Come and get the huge
savings from buying direct. Lowest price guarantee! We carry
rug 2x3 to huge 15x20 custom area rugs. We also carry round area rugs
5'feet, 6.5', or 8'(or custom sizes up to 12'. We... more

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