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Wow, if I could give 0 stars I would. I am absolutely livid right now. I just wasted 45 minutes on a long distance call with Heys customer service and got absolutely no where. The only reason why I insisted on calling was that emailing them was going nowhere. They would send replies every 3-4 days which was taking forever to get the matter resolved.
Both of my 4d cases was damaged due to...
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Got a backpack for school and paid a premium because it was "Heys" and backed by their "warranty".
After two months the backpack had holes in the mesh pocket that holds a water bottle. I emailed the company, and apparently they know about the problem but chose to do nothing about it. Apparently it isn't covered under warranty and I am SOL!
If the fools at Heys know the material isn't good...
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