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I order from Hatcher's several times a year and I'm always so impressed by the work that Bob and Doug do. The flowers are always fresh and beautifully designed. I like that they use eco-roses... I wouldn't trust any other florist with my flowers!
I have been doing business with Bob at Hatcher Geo Florist Willowdale for awhile now and let me assure you he knows his business more than anybody!
You can expect a very professional and personalized service!
I ordered roses for my girlfriend for valentine's day through an FTD affiliate website. The flowers were arranged and delivered by Hatcher Florist.
She thought it was a joke, and then called me. She told me to check my email as she took a photo and sent it to me. I was SHOCKED. Actually, I started laughing, I could not believe what she received.
The arrangement looked NOTHING like the order even though I SPECIFICALLY noted that I wanted the flowers to look as much as possible like the image. She was unhappy with the arrangement and immediately called and asked to speak with the manager at Hatcher Florist.
He told her he arranged it himself and wanted to know what the problem was. She said that she was very disappointed that it looked nothing like the picture.
The manager said that there wasn't enough time to make the exact order (flowers unavailable), therefore "substitutions" had to be made. The manager was dismissive, and defensive. I would not recommend. Look at the pictures in the following link and decide for yourself.