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I had heard really good things about Good Point, so I went in there to get a bead replaced on an earring. The place was bright, open, and very clean, and the people at the front desk were friendly. There were several customers in the shop when I was there, but even without an appointment I did not have to wait too long. The service was quick and efficient, and the equipment and jewellery was all sterilized and individually sealed. It was also impressive to see the multiple awards hanging on the walls, as well as the numerous magazines in which the business or the artists working there had been featured.