Ms.

I've used Gem twice and they've now replaced all of the windows in my 90 yr old home. My experience with both the salesperson and the installation team was great. The saleperson helped me find the style of window I was looking for, though they weren't common, and understood immediately that I wanted a specific look, without sacrificing quality. And I can't say enough about the installation... more

Take your business elsewhere!

Last year we decided to order all new windows for our house to take advantage of the home renovation tax credit. The windows are very good quality and the pricing is very competitive unfortunately, I can't say anything good about the service. The order was all messed up...garden doors open the wrong way, was told they were custom to fit opening and they weren't, they had to brick around door.... more

In July 2009 we decided to order all new windows for our house to take advantage of the home renovation tax credit. The windows are very good quality and the pricing is very competitive unfortunately, I can't say anything good about the service. The order was all messed up...told garden doors were custom size but, they're not and too small for the opening and it had to be bricked, they also... more