I contacted Garage Door Butler to enquire about the costs of replacing a garage door and what options there were. David, the gentleman who installed the door, offered emergency service for a fee but I did not need the replacement urgently. He then offered to come and see my garage for a quote free of charge. He was on his way to the office so he dropped by within a few minutes. He came and measured the dimensions and took my full contact information to call back with a quote and offered to install the door next day if necessary but preferred the day after. I got a quote for a basic steel door with no insulation because my garage was detached and did not need it. I was not given a list of choices but I think that David noticed my cost conciousness and my garage door and thought guessed what I would go for. If he did then he guessed right. I compared the quote to prices on the web for similar doors and found it reasonable. The door installation took over 5 hours but when I checked the result I was satisfied with the alignment, the finish of door on the outside, the firmness of the structure and the door's operation. David took pride in his finish and was quite transparent about costs and clear about what the deliverable was. He took away the old door and all of the old parts.
I recommend David without hesitation.