PSP offered by Futureshop has saved me an enormous amount of money, not to mention time. If you want a the best service you feel you deserve, PS gets you that. Otherwise, you deal with the manufacturer. Not awful, but definitely inconvenient. Get it. Uncle Paulie

They have good prices and are willing to price match. Quality of the goods are good but the delivery was horrible.
Went through 3 washers and every one of them was 'dented'. In the end, they wore me down (after waiting every weekend for them 3 weeks in a row) and I took the unit with the least amount of damage. I believe the damage occurs quite often as they seem to have an automated response... more

I picked up 4 appliances at the Home Show a couple of years ago and not only did I get a great deal, but they held onto the appliances until my house was ready to close 4 months later!! It's all about customer service for me and they went beyond my expectations!