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3 stars 2 reviews

Florida Garage Ltd

3687 Dufferin St
Toronto, ON  M3K 1N9

(416) 636-0901

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Information from the business
October 27, 2018

Your auto service centre NAPA AUTOPRO - Florida Garage LTD located in Toronto is your expert in car repair.

Brought to you by foursquare

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Reviews [2]
3 star rating
HeatherB August 27, 2010
July 2010 whole car paint

My car was paint completely by Florida Garage and it was very good job. I admit the were not he cheapest, but not the most expensive either. They were professional and they took only 2 days more than they originally said. I received pictures of the job from start to finish on a CD when I picked it up as well!!

I am sorry that someone had a bad experience there from what Frank says, but I have been going there for 5 years now and they have never shown any rude behavior. I have spent 5 hours there one day at my own decision to wait for a full brake job and witness a busy day and never saw anything that I would call rude or intimadating. I am sorry Frank, but maybe your expectation was too high from seeing their show cars. I have not seen their show cars, but well go to the web site to see.

3 star rating
Frank February 10, 2010
They are good for $6000 silver paint jobs that hide bodywork and clear coat finish

They forgot to put back my oil cap, i noticed a burning smell 1 week later was in the winter, ended up loosing 2 ltrs of engine oil which made a mess all over my engine bay. Figured it was an honest mistake and maybe if i had popped the hood to check right away after leaving their shop i would have seen it and put the cap back on. I should have learned from that occasion and never bring my car there but figured it could have happened to anyone. A while later i droped my car off to them for paint and some body work, i agreed to the salesmans estimate which was on the high side but i figured from the looks of their website and all the wonderfull show cars that they had built for the owner, that they surely could handle a factory finish dark colour paint job. The whole experience with them was a nightmare. They said it would take 2-3 weeks, ended up taking 8 weeks.I was patient and didnt bother them on this and figured id let them take their time. Later when i went to see my car, it looked worse then when i gave it to them. Had runs in paint dents were still there and overall finish was horendous, he said dont worry ill fix it. Went back following week still looks like c@!p but of coarse according to the sales guy this was "my fault because i did not state i wanted show car finish". I explained to him that i just figured that paying that kind of money id be getting something that would look close to a factory gm finish off a cavalier, but instead seems like i got a backyard mechanic finish. I explained to him that i didnt expect hours of wet sanding which goes into a mirror glass show car finish, that i was okay with factory gm cavalier finish which does have orange peel , and the problem i had with the work had to do with ripples in the clearcoat, dents still there and the finish looked horendous overall and unprofessional, and asked them to please fix it. From what ive researched, an honest shop would have block sanded the clear coat and resprayed additional clear coat possibly with more hardner so that it wouldent run as badly, in other words do it properly do what it takes, not this place they like to polish the c@!p out of it and gave me the run around. The sales guy in the front treated me like a stupid kid and used intimidation by raising his voice yelling at me, it seemed like he did this so that i wouldent dispute the additional charge of $600 he came up with which he said was additional labour cost he had told me about, but that wasent true,he told me in the first week my car was there that it would be a couple hours extra for some body work which i had agreed to, this $600 was for the time they were messing around with my car trying to blend it in, so this cash i had to pay was labour for the screw ups they were tryed to fix. Wow why should i have to pay for that? What a@!%!**s. I knew at this point that they were not going to redo the work properly unless i paid them again, but by this time i wouldent even leave my car with these people if it was for free, i just wanted out of there. At the end i just wanted my car back and knew i had two choices to pay the extra $$$ to get the car back or dont pay and they probabiliy would hold my car and id end up in court or id get into a shouting match or a physical altercation with this sales guy, even though i feel i could have easily man handled him(he trys hard to be intimidating but really is fat and pudgy kinda week ). Ive come to realize that he is is just someone who is hired to do the dirty work for the dishonest owner who hides behind him.Looking back, I am very unhappy with this place and seems like these people are what you would call takers and just care about getting your cash and dont care about the average customer, just the insurance companies they do work for, im sure they keep them very happy or they will lose them as customers. They dont take responsibility for their mistakes and try to make hard working customers pay for there apprentices screw ups, so basically you pay top dollar for their new guys to learn on your car.I give them 0 stars out of five.

Business Description from the Web
July 18, 2013

Florida Garage Ltd offers these services: automobile, garage, bodywork, paint, auto body repair, auto painting.

Brought to you by ourbis

June 12, 2012

Florida Garage Ltd.(FGL) - (since 1963) : Toronto Custom Cars, Restorations, Autobody Collision, Mechanical Repairs, Insurance Claims, custom car show in Ontario

Brought to you by hotfrog

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