I bougt 2 boxes of ceramic tile from this store which is tied together and when i open at home 1 full box was broken from middle and 1 tile from other box .when i talk to owner he was not replacing it he said you drop the box when If i drop box how can i break 1 box not both when both was tied together? I just started renovate my home and I was going to be his customer for Laminte & tile .But I... more