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The use of this cleaning company was arranged by a real estate agent. They were to clean a 2 story chalet. The lower level had one small couch and nothing else. The upper level had 2 brand new couches and several brand new appliances. The chalet required at MOST light vaccuming and some dusting. Not only did this company charge for FIVE hours of cleaning with a crew of TWO people, they changed the initial quote of $25 per hour to $50 an hour with the explanation that TWO people went on the job PLUS a large SEALED bottle of Grey Goose Vodka 'disappeared'. The 'explanation' for that was that the crew took it to the 'dump'. They also charged $30 to remove garbage when all they had to do was drop off in the bin at the foot of the driveway with provided tags (which they most likely did anyway) This company is an obvious scam and I seriously doubt they are bonded/insured. I would NOT recommend this company to ANYONE.