I pay a reasonable monthly fee, staff are friendly and helpful and the facility I go to has the things I need and want in a gym.

I'm a happy customer. I read the below negative comments and haven't had these issues myself. The $20 Annual Gym Maintenance Fee was on the initial contract that I signed but I think there should be a reminder sent out to advise someone that a fee will be coming out... more

It seems pretty basic that you need to let people know when you will be debiting their bank account. Sadly, this is not something that Fitxpress does; after having them basically steal money from me with hidden fees and unauthorized transactions on multiple occasions, I have concluded that tricking people is a key part of their business model, so I'm cancelling my membership.

Fitxpress has a... more

The people that work at this gym must have to endure so much c@!p from having to deal with there greaseball boss who seems to have a knack for making himself absent when it's fitting. I tried to cancel my membership here 3 times and every time I ended up leaving just absolutely livid. I hesitatantly signed up with the gym with him present at the time, while trying to recover from an injury the... more