Very unprofessional company. It started when I put a deposit down to start the project. I was told it would take two weeks for my tile to arrive and at that time I would be called to set up an installation date. After 3 wks I called, thinking the tile must be delayed....to only find out the order was never placed..even though they took my deposit. This should have been a red flag and in... more
A bowed pony wall that we overpayed for, imperfect work on pricey hardwood flooring (expecially on the stairs). Having to constantly phone the store to see if anyone is coming. They hire sub-contractors and do not relay important information so I would ask a sub-contractor a question about something and he would say "that is not my job to to that" so then I would have to phone or go down to the... more
We went with this company because the owner seemed to be honest. Upon 2 weeks after the instalation, 2 stair nosings had completely fallen off and one of the step backings completely detached. It has now been 5 months and they have still not come to repair it and we are constantly playing telephone tag, and they originally claimed we damaged the stairs without even coming to see it.