horrid service

I contacted Financial Recovery System in Calgary to resolve a collection issue I had with city of Calgary ambulance services ( Apparently I owed them ~$350). As I was ready to settle the matter, I called their office and was connected with one Ronald, who claimed to be the director of the organization. This man turned out to be one of the most vile example of human being on the face of this planet. Not only he treated me as a sub human species ( apparently if one has a collection on file, one looses all civil rights; akin to joining the military), but was evasive and downright rude. All I asked him to do was to fax me a payout statement, which he refused