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I don't sew. But I needed some stuff there today for minor maintenance on clothing. This place has the best customer service I have experienced in long time. Polite. Helpful. I am still getting over the shock of being treated so well in a retail store.
I would've given them zero stars but Mala, a sales associate that was truly helpful and lovely changed my mind.
Just went in to look at patterns and pick out fabrics that could be used to make flower girl dresses. With a style and colour in mind it seemed like it would be a fairly quick stop.
It was not.
The Bad
I had a hard time getting anyone's help, the cashier was downright rude, and...
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Fabricland is a staple. It is huge. I often feel overwhelmed when I am there even though they do group fabrics well. They do NOT have silks at this location, but they do have sewing machine weight Guterman silk thread (which is not my favorite). This is an everyday fabric store for 95% of your sewing needs.
Most of their crinoline and tulle netting is hidden under the cutting counter or up...
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