Worst shopping experience ever! I waited in the store for over 20 minutes for someone to help me find the right size of a shirt for me. Decided to just walk out instead of waisting my time in the store.

I went to Express with a group of friends and received the most ridiculous customer service ever. A friend of mine wanted to try on a top, when the manager noticed the top was incorrectly ticketed. The top my friend wanted to try on, had a discounted sticker while the others were at full price.

The manager, Charlene, explained this to my friend and mentioned she would have to pay the full... more

I honestly don't understand why this store 4/5 star rating. I walked in, and walked around for 40 min before getting a fitting room. I tried a t-shirt that was marked as $25. I asked for a different size, when the store manager, Charlene, told me it was ticketed wrong. She told me it was $45, and tried to remove the price tag. I told her, according to the Canadian ticketing law, she has to... more