Update:

Baratza was awesome! Replaced my grinder and explained why I was having issues with it (not my fault they said) and that they updated that model.

Espressotec ignored all my emails and showed no contrition regarding my treatment. Once again, the worst consumer experience I've ever had. If you buy something from their store, don't expect support or any sort of service. Buyer beware!... more

So, I bought my new conical burr grinder thinking that this will be the last grinder that I will buy. Hmmmm.....after one month and a bit, I decided I needed one that made a finer grind. So I asked if they would upgrade me. I had all of the original packaging and there was nothing wrong with the grinder that I purchased - I just wanted something better.

They took it back with practically no... more

I made my way out to Espressotec earlier this year to purchase my now beloved Aeropress. This is one of the only places, if not the only place I know of in Vancouver where you can purchase one of these wonderful brewing devices (which I highly recommend). I had no problems locating what I needed, and was happy with the prices. They also sell replacement filters for the Aeropress, if you should... more