Siobhan was my initial sales rep. She made everything sound good, charged me as agreed including installation and then on delivery day, they just dumped the bed on me and ran, no installation or removing of packing materials.

I phoned and was told I hadn't paid for installation. The warehouse manager was rude to begin with, but more on that in a bit. I had paid for installation and e-mailed... more

The wait time to get your furniture is ridiculous compared to some stores (we waited 10 weeks for our couch and chair)... and even though they tell you this in advance, it really is pretty unbearable when you're doing the waiting. That being said, apparently many other furniture stores have similar wait times. It still isn't fun waiting.

So after waiting forever, we decided that we'd never... more

I'm not entirely certain how this company functions and/or is still in business unless they support themselves entirely on in-stock items.

After ordering a lovely looking Asterix ladder shelf in September, we were told that they were out of stock so we'd have to wait until November. In mid November, our shelf finally arrived.

"Hurray!!" We cheered as we opened the boxes, "Our living room will... more