Their customer service is terrible. They required my stepfather to remove 5 carperts belonging to other customs, by himself, in order to get ours. They also do not help you load your car. The receptionist is rude and even hung the phone up on my mom because she did not like that my mom had a comment about the service. The owner also refused to speak to my mother. They are not a good buisness to go to if you are looking for customer service. Go somewhere's else if you want to have good service and NOT be overcharged.