My mother and I were at Elgin Pet this afternoon. We went to purchase a medicated pet spray to stop itching and pain. The man who was supposed to help us was disheveled and very rude. He acted like we were bothering him. He showed us the most expensive product and when my mother asked him if there was any other sprays that were cheaper. After that he had no use for us. The only thing rude man said to us after that was "you know that won"t fix the problem" and walked away from us. Them was ignoring us the whole time he was ringing up the sale. The only reason we purchased the spray was because our girly needed it. I have never been treated so poorly. The staff was not helpful at all, no making eye contact so they did not actually have to do anything. We will never return to that business and I will make sure to tell everyone I know not to buy anything from there. What happened to "Customer Service" I will not support a business who treats my mother like trash!!! It was disgusting behavior. NEVER AGAIN!!!!