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Eco Insulating Glass Inc

1416 Bonhill Rd
Mississauga, ON  L5T 1L3

(905) 564-8235

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Reviews [1]
1 star rating
Larson March 04, 2018
Terrible after sales

We bought IG from ECO Insulating Glass Inc,
In total 193 units QUAD SC75 with Heat Mirror film and filled with krypton gas in April 2009. The first unit imploded in 2015. ECO Insulating Glass used the wrong sealant, this is a well know problem but ECO Insulating Glass does not want to take responsabilety for it and does not honor their warranty policy. Please read the full report about the problem on insulating - glass - film - problem . weebly . com
I am looking for more customers from ECO Insulating Glass with the same problem....

In reaction to the request down below from ECO Insulating Glass to correct the facts, i have added the following facts down below:

On 12 January 2017 Glenn MacEachern CEO of ECO Insulating Glass Inc. wrote an email with the following text: "In the meantime I have had a similar situation here locally over the holidays”

The insulating glass was installed as instructed on page 23 & 24 of the Architect Information Binder from ECO Insulating Glass Inc., this is also confirmed in the report on page 7. There is no statement in the binder at section "HEAT MIRROR GLAZING INSTRUCTIONS” page 21- 27 that cross bars may not be glued-on the insulating glass. There is NO correlation between glued-on cross bars and leaking Krypton gas true the sealant between the panes.

The BIGGEST prove is a spare insulating glass unit that has never been installed, it has been stored in a cupboard in a garage and is concave, it shows exactly the same problem as the other 193 windows and will sooner or later implode, see page 12 of the report on the web site: insulating - glass - film - problem . weebly . com

All 193 IG's manufactured by ECO Insulating Glass Inc. are concave because of the use of a unsuitable sealant for Krypton gas and need replacement

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