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1 stars 1 reviews

Eastgate Dental Centre

75 Centennial Pky N
Hamilton, ON  L8E 2P2

(905) 560-2714

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Reviews [1]
English
1 star rating
Val March 02, 2013, (Edited March 05, 2013)
Dental Experience

I've never been compelled to write an unfavourable review, but my first and only experience at Eastgate Dental was appalling.

My health (tumor) at the age of 62 has forced me to depend on government assistance in order to finance necessary dental work. I am conflicted to rely on anyone’s assistance, and this was not made easier by this experience.

I arrived early to my appointment, as requested, so I could fill out an information form. I apologized for being earlier than asked, and without response was handed the form to fill out front and back.

Before finishing the first page, the dental aid waved me in.

I explained that I wasn't finished, but she told me that they had not received the paperwork from the government office to pay for my visit.

While they searched for it, and had little patience for me, the dentist himself came into the room. After he was told the situation, he shrugged his shoulders and walked into the back without acknowledging my presents.

I was asked to call my social worker. I had no cell, and they wouldn't allow me to use the office phone. I was sent to the pay phone in the mall. I didn’t have proper change, and so I returned to the office to see if anyone could break my tooney. Not one of the 4 people in the room would even check for me, and I was instructed to leave again.

Humiliated and embarrassed, I slid the form across the desk and it floated toward the receptionist and I left to compose myself before breaking down in tears.

On the way out the door she accused me of throwing the form at her.

I returned to apologize for being upset, not because I wanted their service any longer, but for my own peace of mind as a Christian.

The receptionist got up and left the room after again accusing me of throwing the form at her.

I called the government office and spoke to my worker. She was friendly, said she deals with that office a lot and definitely sent my paperwork for them to commence.

Needless to say, I do not recomment this dental office.

Business Description from the Web
English
August 16, 2014

From Hamilton to Burlington, our dentist office will show you why we are the best. Call Eastgate Dental and set up your appointment today!

Brought to you by hotfrog

October 05, 2013

Eastgate Dental Centre offers these services: dentist, denturists.

Brought to you by ourbis

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