Terrible service. Wouldn't recommend this location to anyone although east side Mario's are fairly good overall... Just not the Kingston location.
ESM is clearly "cutting costs" for the past few years and its showing directly in their food quality. They got rid of their rotisserie chicken meal, which was one of their better things, particularly since they used the tasty and moist rotisserie chicken in all of their other items that required chicken pieces (i.e. pizza topping, pasta topping). Now its... more
Horrible experience...service was awful. I opened the first East Side Mario's in Kingston, worked there for 2 1/2 years. If I would have given that kind of horrible service, I would have been fired in my first month.
I have written to them, received an email response asking for my contact information, but it has been over 6 weeks since... more